About Us

We have passion for electronics products and are proud to bring unique and high-tech electronics items in market. NepTech is one of the finest electronics company that is committed to provide our customer with wide range of quality electronics products in affordable price. 

NepTech provides the great deals over wide range of products and we can guarantee fast delivery of products through Australia post and also from other reputable couriers. NepTech accept safe payment such as PayPal, Master card and visa. We provide our customer with 30 days return guarantees for change of mind or major failure in product. For more details, please see our return policy and terms and condition page.

Worldwide shipping

NepTech will process your order once the payments have been received. You will receive a confirmation email regarding processing of order.

The cost of the delivery depends upon the product and quantity that you buy with us. We may use courier companies like DHL, TNT, FEDEX for worldwide shipping.

estimated delivery time for overseas is 8 to 15 days for normal shipping and 3 to 5 days for express shipping.

Customers can track order depending upon the courier service we used to deliver. NepTech will advise you a tracking number which you can use to track your product.

30 days return

Items purchased online with NepTech can be returned sending directly to our company address on your own expenses. All return lodge must have tax invoice which you would have received to the email address you submitted at the time of placing your order online. If you cannot locate your tax invoice, please contact us so we can organize for you to resent it.

We recommend our customers to send us returned tracking number so we can see when it has been delivered. NepTech is not responsible for lost packages during delivery.

Return may take up to 25 to 30 working days and refund will be issued onto the same credit card that you have used to place your order.

Customer Support

If you wish to talk to one of our customer support team, please contact us on 02 4339 8544 , 0424 374 753 (Direct line). Our customer support hours are Monday – Friday 8:30am to 3:30pm AEST.

Contact us via email

We are online based business. If you wish to make any enquiry regarding our products, then feel free to email us and our customer support team will offer efficient and expert help. Our email: akandel@neptechno.com.au

Live chat with us

Have any queries or if you require direct communication with us then chat with us via our live chat. Our live chat operating hours are Monday- Friday 8:30am to 3:30pm. If not, you can always leave us offline message and our customer support team will be in contact with you.